Responsible Gaming

Gaming Should Be Entertainment

At Eau du Soleil, we're committed to promoting responsible gaming practices. Gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and only with money you can afford to lose.

Age Verification

Gaming on this website is strictly limited to individuals who are 18 years of age or older, or the legal age for gambling in their province of residence in Canada. Players must verify their age during account registration. If you are under the legal gambling age, please do not create an account or attempt to access gaming services.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Constantly chasing losses by gambling more to recover money lost
• Hiding or lying about the extent of your gambling activities
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when trying to reduce or stop gambling
• Neglecting work, school, family, or social activities due to gambling
• Using gambling to escape problems or negative emotions
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or control gambling habits
• Risking important relationships, jobs, or educational opportunities

If you recognize any of these signs in yourself or someone you know, seek professional help immediately.

Self-Help Tools & Limit Settings

Eau du Soleil provides several tools to help you maintain control over your gaming activity:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you deposit into your account.
• Loss Limits: Establish maximum loss limits to prevent exceeding your predetermined budget.
• Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've spent.
• Session Time Limits: Set automatic session duration limits to ensure you take regular breaks.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account if you need a break from gambling.

To access these tools, please contact our customer support team or visit your account settings page.

Professional Support Organizations

If you or someone you know is struggling with problem gambling, confidential help is available from organizations across Canada and internationally:

Canada

• Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling across Canada.
• Gamblers Anonymous Canada: Free peer support meetings and 12-step recovery programs available in most provinces.

United States

• National Council on Problem Gambling: www.ncpgambling.org — Professional organization providing resources and referrals.

United Kingdom

• GamCare: www.gamcare.org.uk — Free support, advice, and gambling therapy.
• GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling.

Australia

• Gambling Help Online: www.gamblinghelponline.org.au — Counseling and support services for problem gambling.

International Resources

• Problem Gambling Institute: International research and treatment resources.
• Gamblers Anonymous: International peer support organization with meetings worldwide.

Seek Help Today

If you believe you have a problem with gambling, or if someone close to you is struggling, please reach out for help. Professional support is confidential, non-judgmental, and available 24/7. Your health and well-being are more important than any bet.

Remember: It's never too late to ask for help. Take action today.